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--- linux_getting_started_info [2018/09/17 22:02] – sgriggs
+++ linux_getting_started_info [2018/09/17 22:06] (current) – [Sending logs] sgriggs
@@ Line 71: / Line 71: @@
 Logs on your Linux system can be found generally under one of two places **/var/log** and/or **/var/adm**. In cases where log files are requested. Please create a tar archive with the appropriate logs and include it with an email to support.
-----
+<code>
 journalctl >/tmp/journal.txt
-tar czvf case-1234-linux-logs.tar.gz /var/log /var/adm /tmp/journal.txt
+tar czvf /tmp/case-1234-linux-logs.tar.gz /var/log /var/adm /tmp/journal.txt
-----
+</code>
+The output file will be **/tmp/case-1234-linux-logs.tar.gz** and this is the file we'll need. Use SFTP or FTP and grab the file then attach it to email or send it to us via our [[FTP server]].