vms_getting_started_info
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===== Basic Operating System Information -- VMS (OpenVMS) ===== | ===== Basic Operating System Information -- VMS (OpenVMS) ===== | ||
- | **1.** Is the system with the problem you're reporting actually on a current support contract? | + | **1.** Is the system with the problem you're reporting actually on a //current support contract//? |
- | | + | * If **no**, contact your PARSEC Account Representative before contacting the PARSEC Technical Support Team.\\ See [[How To Initiate a PARSEC Tech Support Call]] for full information.\\ |
- | | + | |
+ | * If **yes**, proceed to Step 2 below... | ||
**2.** What is the: | **2.** What is the: | ||
Line 15: | Line 16: | ||
- How long has the system been up? | - How long has the system been up? | ||
- | All of the above can be displayed with either of these commands: | + | All of the above can be displayed with either of these commands -- |
- | + | ||
- | Command symbol (for your LOGIN.COM) and its invocation: | + | |
- | + | ||
- | $ sysin*fo | + | |
- | + "; write sys$output "" | + | |
- | + "; show cpu /full | SEARCH sys$pipe "" | + | |
- | + "; show memory /physical | SEARCH sys$pipe "" | + | |
- | $ sysinfo | + | |
- | + | ||
- | __or__: | + | |
Just cut-& | Just cut-& | ||
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//Hint//: Use your mouse to select all four lines above. | //Hint//: Use your mouse to select all four lines above. | ||
+ | |||
+ | __or__: | ||
+ | |||
+ | Use this command symbol/ | ||
+ | |||
+ | $ sysin*fo | ||
+ | + "; write sys$output "" | ||
+ | + "; show cpu /full | SEARCH sys$pipe "" | ||
+ | + "; show memory /physical | SEARCH sys$pipe "" | ||
+ | |||
+ | //Hint//: Copy/paste the four lines above into the '' | ||
+ | |||
+ | $ sysinfo | ||
In either case, you'll see something like this: | In either case, you'll see something like this: | ||
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Main Memory (1.99GB) | Main Memory (1.99GB) | ||
- | When you run either of these commands, just cut-& | + | When you run either of these commands, just cut-& |
Be sure that all of your email correspondence about this case includes the "Case // | Be sure that all of your email correspondence about this case includes the "Case // |
vms_getting_started_info.txt · Last modified: 2018/09/17 17:03 by lricker