hpe_discontinues_all_support_and_sales_of_openvms_products
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hpe_discontinues_all_support_and_sales_of_openvms_products [2019/06/15 03:11] – created mmacgregor | hpe_discontinues_all_support_and_sales_of_openvms_products [2019/06/28 00:41] (current) – removed mmacgregor | ||
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- | HPE Discontinues All Support and Sales of OpenVMS Products | ||
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- | HPE officially ends all support and related services for the OpenVMS operating system. The question posed is, what does this mean for current organizations and end-users actively relying on OpenVMS? This document will serve as an update to the current state of OpenVMS and what options are available for OpenVMS customers who will need continued technical support. | ||
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- | In 2013, Hewlett Packard Enterprises (otherwise known as HPE or formerly HP) announced the retirement date of OpenVMS. This date was specific to patching & development (otherwise known as engineering) related support and had no true bearing on general break/fix & troubleshooting support needs. Though customers at that time knew that by the end of 2020 there would be no more engineering support, they trusted that the more commonly needed break/fix & general troubleshooting support would be around for much longer than that date. As an example, HP discontinued Multi-Programming Executive, another operating system that HP didn't want to continue long term, in 2001, with engineering support running through 2010. In addition, when customers weren' | ||
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- | In 2014, HP and VMS Software, Inc. (VSI) entered into an agreement in which VSI would be permitted to produce new versions of the OpenVMS operating system and customer support obligations would be based on the version of the operating system. If sold as an HP version, then the HP Customer Support Center handled the support, but if it was a VSI version of the operating system, then customer support could be handled by either HP or VSI, depending on which company sold the software and accompanying support to the customer. While this transitional process continues to unfold between the two organizations in order to propel OpenVMS forward, companies like PARSEC Group, a mission critical support services firm, former HP partner, and longtime player in the OpenVMS space, play a pivotal role in the continuation of OpenVMS by providing top-tier support for all versions along with training, consulting, managed services, and software development. | ||
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- | At the end of 2016, HPE discontinued engineering support for Alphas and reduced customer support to " | ||
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- | In 2018, HPE made huge changes to the OpenVMS space. It was announced that they were going to close down the OpenVMS Customer Support Center. Every member of that team had more than 20 years of experience with OpenVMS and they were released by the company. VSI was hired to takeover support as contractors to HPE customers, but decades of knowledge were lost in the transaction, | ||
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- | Most importantly, | ||
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- | While HPE has removed most of the useful documentation, | ||
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- | In closing, as VSI continues pioneering the future of OpenVMS and PARSEC Group enables current users with expert support, training & consulting services for all versions, users on the oldest version or the most current can be confident that their OpenVMS needs will continually be met with solutions and support. | ||
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hpe_discontinues_all_support_and_sales_of_openvms_products.1560568263.txt.gz · Last modified: 2019/06/15 03:11 by mmacgregor