how_to_initiate_a_parsec_tech_support_call
Differences
This shows you the differences between two versions of the page.
Next revision | Previous revision | ||
how_to_initiate_a_parsec_tech_support_call [2018/09/17 16:42] – Initial commit -- generic version, replaces how_to_initiate_a_vms_openvms_tech_support_call lricker | how_to_initiate_a_parsec_tech_support_call [2018/09/17 21:22] (current) – convert emails into live-links lricker | ||
---|---|---|---|
Line 1: | Line 1: | ||
===== How To Initiate a PARSEC Tech Support Call ===== | ===== How To Initiate a PARSEC Tech Support Call ===== | ||
- | ==== (and Get the Most out of your Support Services Contract) ==== | + | ==== and Get the Most out of your Support Services Contract ==== |
Here at PARSEC Group, our Technical Support Teams -- OpenVMS, Unix and Linux -- receive many new trouble/ | Here at PARSEC Group, our Technical Support Teams -- OpenVMS, Unix and Linux -- receive many new trouble/ | ||
Line 39: | Line 39: | ||
For less-than-urgent issues -- things that you want to check out or ask a question about -- send an email message to one of these: | For less-than-urgent issues -- things that you want to check out or ask a question about -- send an email message to one of these: | ||
- | * '' | + | * <support@parsec.com> -- Monitored by all operating system teams\\ |
- | * '' | + | * <vms@parsec.com> -- OpenVMS issues only\\ |
- | * '' | + | * <unix@parsec.com> -- Unix, AIX, HP-UX, TRU64 (and other variants)\\ |
- | * '' | + | * <linux@parsec.com> -- Linux, any distro or flavor\\ |
Include the same contact information and brief problem description as above. | Include the same contact information and brief problem description as above. | ||
Line 50: | Line 50: | ||
===== Basic Operating System Information ===== | ===== Basic Operating System Information ===== | ||
- | Please be prepared to provide a few basic items of " | + | Be prepared to provide a few basic items of " |
* [[VMS Getting Started Info]] | * [[VMS Getting Started Info]] |
how_to_initiate_a_parsec_tech_support_call.1537202533.txt.gz · Last modified: 2018/09/17 16:42 by lricker