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ftp_server [2018/09/17 22:34] – sgriggs | ftp_server [2018/09/17 22:41] (current) – sgriggs |
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== Intro == | == Intro == |
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Our support folks run an ftp server at the following address sftp.parsec.com which can be used to send us support files like logs, diagnostic output, or support bundles. You can use the SFTP command line tool in either OpenVMS or on Unix systems. The server is a closed system that requires an account. Please contact your support representative to get your account information. If you need a handy SFTP client for Microsoft Windows try [[https://winscp.net|WinSCP]] or [[https://filezilla-project.org/|FileZilla]] which is also available for MacOS, and Linux. | Our support folks run a secure FTP (SFTP) server at the following address **ftp.parsec.com** on port 22 (standard default port) which can be used to send us support files like logs, diagnostic output, or support bundles. You can use the SFTP command line tool in either OpenVMS or on Unix systems. The server is a closed system that requires an account. Please contact your support representative to get your account information. If you need a handy SFTP client for Microsoft Windows try [[https://winscp.net|WinSCP]] or [[https://filezilla-project.org/|FileZilla]] which is also available for MacOS, and Linux. |
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| === Example Session === |
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| Here is an example of using the command line sftp client. This example should work in both Unix and OpenVMS environments. |
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| <code> |
| $ sftp acmecorp@ftp.parsec.com |
| acmecorp@ftp.parsec.com's password: ******** |
| #---------------------------------------------- |
| # Welcome to PARSEC's FTP service for Clients! |
| # You will be "trapped" in a chrooted directory |
| # That means you can simply upload files here |
| # without worrying about where to put them or |
| # making sub-directories. |
| #---------------------------------------------- |
| Connected to ftp.parsec.com. |
| sftp> ls |
| archive case_7208.tar.lrz static-list.txt |
| sftp> mput diagnostic-logs.zip |
| Uploading diagnostic-logs.zip to /diagnostic-logs.zip |
| diagnostic-logs.zip 100% 4611KB 1.5MB/s 00:03 |
| sftp> quit |
| </code> |